Data Protection
Version: May/2018
We are pleased that you are interested in our website. Protecting your privacy is very important to us. For Hoffmann, guarding the information and data entrusted to us is part of our corporate responsibility. To make sure that you feel safe when visiting our web pages, we adhere strictly to the statutory provisions when processing your personal data. Below we will provide you with detailed information about how we handle your data.
1. Who is responsible for processing my data?
1.1. When visiting this website
The responsible party (controller) when processing your data during your visit to this website is Hoffmann GmbH Qualitätswerkzeuge, Haberlandstr. 55, 81241 Munich.
You can contact the Data Protection Officer at Hoffmann GmbH Qualitätswerkzeuge by post at the address stated above, attn.: Data Protection Officer, or by email to: dataprotection@hoffmann-group.com.
1.2. For contractual performance and services
Some of the services presented to you on this website are not provided by Hoffmann GmbH Qualitätswerkzeuge itself, rather by the Hoffmann Group company responsible for the particular services and offerings at local level. The competent Hoffmann group company will be responsible for processing your personal data when you commission the services or offerings of a local Hoffmann Group company via this website (e.g. placing an order, services, customer support).
Hoffmann GmbH Qualitätswerkzeuge is always responsible for orders and service requests from consumers.
In most cases the Hoffmann Group company responsible at the place of delivery will be responsible for orders and service requests from corporate customers. The details provided in the order and contractual documents are authoritative for orders. In most cases the Hoffmann Group company responsible for the specific location will be responsible for services and enquiries with reference to a particular location.
For an overview of the Hoffmann Group companies, their local responsibilities and the contact details for the individual Data Protection Officers, click here.
Where necessary, Hoffmann GmbH Qualitätswerkzeuge will transfer the data collected from you to the Hoffmann Group company responsible for you if you order performances and services from Hoffmann Group companies via this website.
2. When does Hoffmann collect data about you?
We collect data to a limited extent in order to accept and process your orders and to send you offers that reflect your needs. You can visit our web pages without providing personal details. We save technical access data in server log files, e.g. the name of the requested file, the data and time of access, the data volume transferred and the Internet service provider. This data is used exclusively to ensure smooth operation of the website and to improve our offering.
We collect personal information in particular
• when you place an order in our web shop
• when you register a personal customer account
• when you subscribe to our newsletter
• when you use our contact and service enquiry form
• when you contact us by email.
The individual input forms state which information is collected. We use the data you provide for contractual performance, to provide the services and to process your enquiries.
3. How does Hoffmann use the data?
3.1. For the performance of contractual obligations (Art. 6 Paragraph 1 Point b GDPR)
3.2. Through balancing of legitimate interests (Art. 6 Paragraph 1 Point f GDPR)
3.3. Based on your consent (Art. 6 Paragraph 1 Point a GDPR)
3.4. For the fulfilment of legal obligations (Art. 6 Paragraph 1 Point c GDPR)
4. Transfer of your data
5. How does Hoffmann use your data for postal advertising?
6. When does Hoffmann conduct creditworthiness and score checks?
7. Why does this website use cookies?
8. Which web analysis services does Hoffmann use, and why?
8.1. Web analysis service by Google (Universal) Analytics
8.2. Web analysis service by econda
8.3. Other web analysis services by Dynatrace
9. Which Social Plugin is Hoffmann using?
10. When is your data erased?
11. Which data protection rights do you have?