Effects of Covid-19 on our customers

You can continue to rely on the Hoffmann Group!

Dear customer,

The ongoing situation is an unprecedented challenge for all of us, both in our professional and in our private lives. The Hoffmann Group has taken all possible measures to achieve a “new normal”.

Our highest priority is still to protect our employees, maintain business operations and supply you – our customers – with goods as best we can, in order to support your procurement and production processes with the usual high quality.

After partial limitations in the past weeks, on the side of Hoffmann Group all capabilities are restored to supply you reliably with goods in the familiar manner.

We have taken all the necessary protective measures, to actively participate in the containment of the corona virus, but also to guarantee our delivery reliability:

  • Our employees work under strict precaution and hygiene measures – in our logistics centers as well as in our administration – and to an increasing degree also back in our Hoffmann Group locations.
  • Our sales force is also available again for personal consultation directly on your site – following strictly all known hygiene measures.
  • In addition, we have tightened up hygiene measures - strict adherence to these measures is consistently monitored.

As a result, we can say today that our logistics department, in close cooperation with our shipping partners, continues to process your orders largely without delay, ensuring you receive them promptly and reliably.

Your personal contact persons are now at your disposal again as usual for personal consultation also on site – feel free to make an appointment. Of course, you can reach us also per telephone, email, Skype or Face Time.

We also recommend that you make increased use of our eShop or other electronic connections for orders and inquiries. We would be pleased to consult you. Perhaps you are seizing the opportunity right now to let our experts inform you about these electronic contact and ordering options.

We thank you for your trust. Stay healthy!

Martin Reichenecker
Executive Board Sales and Marketing

Alexander Eckert
Executive Board Operations / Logistics

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