Information about dispatch and delivery

Delivery in the USA is free of charge for orders of $ 299.00 or more.
For orders below $ 299.00 we charge a flat fee of $ 25.00.
Our general terms and conditions apply.

Bulky items are subject to an additional charge for freight. Delivery may be delayed by the carrier.

Air freight may cause split delivery and extra charges due to a tightening of regulations.

In "My eShop" you can change your delivery address. You may need to contact your company's administrator to give you the rights to do this.

For urgent orders please contact our Customer Service Department on (800) 232-9366.
8.00 am - 5.00 pm EST

Self pick-up is currently not available.

If you need to track your delivery please give us a call and we will be happy to do that for you.

The Certification Body of TÜV SÜD certifies that the Hoffmann Group, with the mentioned subsidiaries, has been successfully tested in the fields of Delivery quality and customer satisfaction.
An audit was performed and has demonstrated that the requirements of the 'TÜV MS Standards LieferQualität' as regards delivery culture and reliability, handling of complaints and skills / qualifications of employees are met.
> Certification TÜV SÜD